Complaints

If something has gone wrong, we want to put it right quickly.

1. Email hello@oakhavenconservatoryroofs.co.uk with your reference number and what happened. Photos help.
2. We acknowledge within two working days and aim to resolve most issues within 14 days, including a return visit if needed.
3. If you are not happy with our answer, your insurance backed guarantee gives you a route to independent help. The guarantee paperwork explains how.